Terms of Use

Welcome to Pandectis, a legal information platform that aggregates all Luxembourg and European sources of law and provides its Users with a semantic search engine powered by artificial intelligence, in order to make legal information more accessible, better organised and more relevant.

This document (the "Terms of Use") constitutes an agreement between you (and its derivatives) as a User of the website accessible at https://www.pandectis.com (the "Site" or the "Platform"), and the company Pandectis Sàrl-s, the details of which are set out in Article 1.

Browsing the Site and using the Services implies that the User has read and unreservedly accepted these Terms of Use. Failing this, the User must immediately cease any use of the Platform.

Article 1 — Identification of the Publisher

The Site and the Platform are published by the company Pandectis Sàrl-s, a société à responsabilité limitée simplifiée (simplified private limited liability company) under Luxembourg law, with a share capital of one hundred euros (EUR 100), registered with the Luxembourg Trade and Companies Register (RCS Luxembourg) under number B307680, whose registered office is located at 15 rue de l'industrie, L-8069 Bertrange (hereinafter "Pandectis", "we" or "our").

Pandectis can be contacted at the following details:

• Postal address: 15 rue de l'industrie, L-8069 Bertrange, Luxembourg;
• General e-mail address: [email protected];
• Technical support: [email protected];
• Publication director: Julien Jean Daniel Simon;
• Host: Scaleway, a Société par Actions Simplifiée (simplified joint-stock company) with a share capital of EUR 214,410.50, registered with the RCS Paris under number 433 115 904, whose registered office is located at 8 rue de la Ville l'Evêque, 75008 PARIS 8, France..

Article 2 — Definitions

For the purposes of these Terms of Use, the following capitalised terms shall have the meaning given to them below, whether used in the singular or the plural:

• Subscription: means the subscription by the Client to the Services for a term of twelve (12) months, in accordance with the General Terms and Conditions of Sale.
• Account Administrator: means the individual designated by the Client within its Organisation, in charge of the administrative and technical management of the Users' Accounts.
• Legal Assistant: means the optional conversational assistant service based on artificial intelligence, powered exclusively by the Pandectis Database.
• Database: means all Luxembourg and European court decisions, legislative and regulatory texts, decisions and opinions of regulatory authorities, draft laws, parliamentary questions and other legal documents selected, structured and indexed by Pandectis on the Platform.
• Client: means the individual or legal entity, acting in a professional capacity, that subscribes to a Subscription to the Services, including as part of a free trial period.
• Account: means the personal interface made available to a User on the Platform, allowing the User to access the Services.
• AI Content: means all content generated or enhanced by artificial intelligence available on the Platform, in particular the AI Encyclopedia, case-law summaries, research reports and Legal Assistant answers.
• AI Encyclopedia: means all thematic entries generated by artificial intelligence from the legal sources aggregated by the Platform.
• Credentials: means the access codes (login and password) allowing a User to access the Services.
• Semantic Search Engine: means the natural-language search feature based on artificial intelligence, allowing searches by legal concept and meaning rather than by exact keywords.
• Organisation: means the Client's professional structure (law firm, notarial practice, in-house legal department, court, administration, university, etc.) and all persons working therein.
• Platform: means the digital services, software, applications and databases published by Pandectis and accessible at https://www.pandectis.com.
• Services: means all features offered on the Platform, in particular access to the Database and to the Semantic Search Engine, as well as any current or future feature described in Article 5.
• User: means any individual accessing the Platform and using the Services by means of Credentials issued under the Subscription taken out by a Client, including during a free trial period.

Article 3 — Purpose

3.1. The purpose of these Terms of Use is to define the terms under which the Pandectis Platform is made available to Users, as well as the conditions of access to and use of the Services.

3.2. Any access to and/or use of the Platform presupposes unconditional and automatic acceptance of these Terms of Use, as well as the legal capacity to accept and comply with them. Where the User does not wish to accept all or part of these Terms of Use, the User waives any use of the Platform.

3.3. These Terms of Use apply together with the General Terms and Conditions of Sale (the "GTC") and the Pandectis Privacy Policy, which together with the Terms of Use form a coherent contractual whole. In the event of a contradiction, the provisions of the GTC shall prevail over those of the Terms of Use for matters relating to the Subscription, price, billing and payment.

3.4. Pandectis reserves the right to refuse or withdraw access to the Platform, unilaterally and without prior notice, from any User that fails to comply with these Terms of Use.

3.5. These Terms of Use apply identically, without restriction or derogating regime, to any User accessing the Platform under a free trial period referred to in Article 5.1 of the GTC and to any User accessing the Platform under a paid Subscription. Free access, whether one-off or temporary, in no way exempts the User from complying with these Terms of Use.

Article 4 — Access to the Platform and Account Creation

4.1.

The Platform is accessible to any User registered under a valid Subscription taken out by a Client and having access to the Internet.

4.2.

To access the Platform, each User has an Account created either by Pandectis or by the Account Administrator designated by the Client. The login corresponds to the professional e-mail address provided by the Client. The password is generated by the Platform and sent by e-mail to the User, who is invited to change it upon first login.

4.3.

Accounts are strictly personal, named and individual. An Account corresponds to a single individual. The User undertakes to use their Account exclusively for personal purposes and never to allow a third party to use it in their place or on their behalf.

4.4.

The User is entirely responsible for the confidentiality of their Credentials. The password must remain secret. In the event of disclosure of the password, loss, or unauthorised use of the Account, the User must inform Pandectis without delay at [email protected].

4.5.

Pandectis cannot be held liable for any unauthorised access to a User's Account resulting from the negligence of that User or of the Client's Account Administrator in safeguarding the Credentials.

Article 5 — Description of the Services

5.1.

Under the annual Subscription taken out by the Client, the Platform offers Users the following main features:

• A unified legal Database covering Luxembourg and European sources, including legislation, case law, decisions of regulatory authorities, draft laws and related opinions, and parliamentary questions;
• A natural-language Semantic Search Engine, allowing the User to formulate queries freely, accompanied by a research report generated by artificial intelligence;
• An AI legal Encyclopedia consisting of self-updating and versioned thematic entries, providing operational commentary on legal concepts;
• Synthesis Pages for each legislative text, including articles and cross-links between texts and case law;
• Case-law summaries generated by artificial intelligence for each referenced decision.

5.2.

The Services offered by Pandectis are constantly being improved and may evolve. Pandectis will inform Users and the Client of any significant new feature by e-mail and/or notification on the Platform.

5.3.

Pandectis reserves the right to replace a feature of the Services with another of equivalent quality and content, subject to prior notice to the Client.

Article 6 — Availability, Service Levels and Maintenance

6.1.

Pandectis endeavours, on the basis of an enhanced best-efforts obligation, to keep the Platform accessible twenty-four (24) hours a day, seven (7) days a week, subject to force majeure events, technical incidents and maintenance work required for the proper functioning of the Platform.

6.2.

Pandectis sets itself the target of a monthly Platform availability rate of ninety-nine point five per cent (99.5%), excluding scheduled maintenance and force majeure events. This target is indicative and does not constitute a guarantee of result. The regime applicable in the event of prolonged unavailability is set out in the GTC.

6.3.

Access to the Platform may be temporarily suspended for preventive or corrective maintenance operations. Pandectis uses its best efforts to inform Users of scheduled interruptions and to limit any inconvenience, favouring low-usage time slots.

6.4.

Pandectis cannot be held liable for temporary difficulties or impossibility of access to the Site arising from external circumstances, in particular disruptions to telecommunications networks, or failures or interruptions on the part of hosting providers or third-party suppliers.

6.5.

Optimal use of the Services requires the use of a recent, regularly updated web browser. It is the User's responsibility to ensure that their IT configuration is compatible with the Platform. All costs relating to access to the Platform (hardware, software, Internet access) are exclusively borne by the User or the Client.

Article 7 — Security

7.1.

Pandectis implements technical and organisational measures appropriate to the state of the art to ensure the security, confidentiality, integrity and availability of the Platform and of the data processed, in accordance with Article 32 of Regulation (EU) 2016/679 ("GDPR").

7.2.

These measures include in particular:

• Encryption of communications between Users' devices and the Platform using the TLS protocol;
• Encryption of data at rest for sensitive data;
• A hosting infrastructure located within the European Union, benefiting from recognised security certifications;
• Access management through named credentials, with password complexity requirements and the possibility of two-factor authentication;
• Traceability of access and sensitive operations;
• Regular backups and a business continuity plan;
• Internal procedures for managing security incidents and notifying data breaches in accordance with the GDPR.

7.3.

In the event of suspected intrusion, unauthorised access or a breach of the Platform's security, Pandectis reserves the right to immediately suspend access to the Account concerned, as a precautionary measure, until the incident is resolved.

7.4.

The User undertakes to inform Pandectis without delay of any security flaw of which the User becomes aware, by e-mail to [email protected].

Article 8 — Intellectual Property

8.1.

The Pandectis Platform and all the elements comprising it (software, texts, images, graphics, logos, design, enriched database, algorithms, models, code, updates and related documentation) are the exclusive property of Pandectis or are used by Pandectis under an authorisation, and are protected by Luxembourg, French, European and international laws relating to intellectual property.

8.2.

Pandectis holds intellectual property rights both in the Platform as a database under the Luxembourg law of 18 April 2001 on copyright, related rights and databases (loi luxembourgeoise du 18 avril 2001 sur les droits d'auteur, les droits voisins et les bases de données) and Directive 96/9/EC of the European Parliament and of the Council of 11 March 1996, and in the code, algorithms, artificial intelligence models, editorial content and related documentation.

8.3.

Legislative texts, court decisions and other public sources as such are not subject to any intellectual property right. However, the selection, organisation, enrichment, structuring, indexing and making available of such data by Pandectis constitute a database protected within the meaning of the above-mentioned provisions.

8.4.

Any reproduction, representation, distribution, adaptation, modification or exploitation, in whole or in part, of the Platform by any means whatsoever, without the express prior authorisation of Pandectis, is prohibited and constitutes an infringement punishable under the amended law of 18 April 2001 on copyright, related rights and databases (loi modifiée du 18 avril 2001 sur les droits d'auteur, les droits voisins et les bases de données).

8.5.

Access to the Platform and to the Services under the Subscription confers only a personal, restricted, non-exclusive, non-assignable and non-transferable licence to use, without any right to sub-license, allowing access to and use of the Services within the limits defined in these Terms of Use and in the GTC. This licence is strictly limited to the internal professional use of the Client and its authorised Users.

8.6.

The User may quote or incorporate content from the Platform into legal instruments, opinions, briefs, submissions and other professional work, within the limits of the uses permitted by law and with mention of the source where AI Content produced by Pandectis is concerned.

8.7.

It is strictly prohibited to carry out any operation aimed at accessing the Site's source code, reconstructing the Database, training or improving a third-party artificial intelligence model, or otherwise infringing any element protected by an intellectual property right. The use of robots, scripts, scraping tools, crawling tools or any other automated software aimed at extracting, monitoring or copying elements of the Platform is strictly prohibited.

8.8.

Pandectis' trademarks, trade names and logos appearing on the Platform are registered trademarks. Any reproduction or representation, in whole or in part, of such trademarks and/or logos without Pandectis' express authorisation is prohibited.

8.9.

Any feedback, suggestion, idea or request for improvement communicated to Pandectis by a User or a Client ("Feedback") may be freely used by Pandectis to improve its Services, without consideration or obligation, and without conferring on the Client or the User any intellectual property right whatsoever over the resulting developments to the Platform.

Article 9 — Pandectis' Liability

9.1.

Pandectis undertakes to use its best efforts, without being subject to any obligation of result, to provide the Site and its features diligently and in accordance with good professional practice. The User uses the Site, its features and the information found therein at their own sole responsibility.

9.2.

Pandectis is not authorised to provide legal services. The texts, analyses, search results and content presented or found on the Site do not, under any circumstances, constitute legal advice, a legal or tax opinion, or personalised professional advice. The User is invited to submit any legal problem or question to a duly qualified legal professional.

9.3.

The results generated by the Semantic Search Engine, the AI Encyclopedia, the summaries and the Legal Assistant are based on artificial intelligence models and cannot substitute for the analysis of a professional. It is the User's responsibility to always verify their reliability, accuracy, completeness and currency before relying on them or making them available to third parties.

9.4.

Pandectis uses its best efforts to publish and maintain legal information that is as complete and up to date as possible. However, Pandectis cannot guarantee the accuracy, completeness or currency of the information published on the Platform. The information is provided "as is", without any warranty of any kind.

9.5.

Pandectis' liability is expressly limited to direct and proven damages actually suffered by the User or the Client as a result of Pandectis. Pandectis cannot be held liable for indirect or unforeseeable damages, in particular loss of profit, loss of data, loss of clientele, harm to reputation or any financial, commercial or moral damage. The overall liability cap is set out in the GTC.

Article 10 — Content Generated by Artificial Intelligence

10.1.

Certain content on the Platform is generated or enhanced by artificial intelligence models, in particular the entries of the AI Encyclopedia, case-law summaries, research reports and Legal Assistant answers. Such content is flagged as such on the Platform.

10.2.

AI Content is provided as an aid to research and analysis. It does not substitute for the User's professional judgment and does not, under any circumstances, constitute legal advice.

10.3.

The User acknowledges that, despite the care taken in generating it, AI Content may contain errors, omissions, biases or inaccurate interpretations (in particular so-called "hallucination" phenomena). It is the User's responsibility to verify the sources and the texts in force before any professional use.

10.4.

The entries of the AI Encyclopedia are dated and versioned. The User may consult earlier versions in order to follow the evolution of a legal concept over time.

10.5.

The Legal Assistant relies exclusively on the Pandectis Database to formulate its answers. Each answer is accompanied by its sources, allowing the User to verify the references cited.

10.6.

The User is informed that queries submitted to the Legal Assistant are processed by a third-party language model (in particular Anthropic). The User undertakes not to enter, in the Legal Assistant, any sensitive personal data, data covered by attorney-client privilege (secret professionnel de l'avocat), by the secrecy of judicial investigations (secret de l'instruction), by banking secrecy or by any other confidentiality obligation, nor any strategic or strictly confidential information relating to a case.

10.7. Pandectis does not retain Legal Assistant queries beyond what is necessary for the technical processing of the request, the billing of usage and compliance with its legal obligations. Any transfers of data to third-party artificial intelligence providers are carried out in compliance with the GDPR, on the basis of standard contractual clauses adopted by the European Commission and appropriate additional measures, as detailed in the Privacy Policy.

Article 11 — User's Liability and Obligations

11.1.

The User is solely responsible for the use and interpretations made of the information and features provided by Pandectis. The use and exploitation of information and results obtained from the Services are carried out under the sole responsibility of the User and at the User's own risk.

11.2.

The User undertakes to use the Platform in accordance with its intended purpose, these Terms of Use, the GTC, and applicable laws and regulations.

11.3.

In particular, the User undertakes to:

• Preserve the confidentiality of their Credentials;
• Only use the Platform for lawful professional purposes;
• Refrain from infringing the intellectual property rights of Pandectis and its successors in title;
• Comply, in the context of the use of the Legal Assistant and of any other AI feature, with their professional, ethical and confidentiality obligations, in particular those applicable to legal and judicial professions.

Article 12 — Prohibited Conduct

The following conduct is strictly prohibited and may give rise to any action to remedy the resulting damage, including the immediate suspension of the Account and the automatic termination of the Agreement binding Pandectis to the Client:

• Any conduct likely to interrupt, suspend, slow down or prevent access to the Platform;
• Any intrusion or attempted intrusion into Pandectis' information systems;
• Any misappropriation of the Platform's system resources;
• Any action aimed at automating access to and/or use of the Platform, such as the use of robots, scripts, scraping tools, crawling tools, harvesting tools or any other automated means of collection;
• The systematic or repeated extraction, whether by automated means or not, of all or a substantial part of the content of the Database, within the meaning of Directive 96/9/EC and of the Luxembourg law of 18 April 2001;
• Any action likely to impose a disproportionate burden on Pandectis' infrastructure;
• Any interference with security, authentication or access control measures;
• Any attempt to reconstitute, in whole or in part, the Database or an equivalent service from the Platform's data;
• Any attempt to decompile, disassemble or reverse-engineer the Platform or its artificial intelligence models;
• Any use of AI Content or data extracted from the Platform for the purpose of training, testing, evaluating or improving a third-party artificial intelligence model;
• Any action aimed at sharing named access with a third party, including within the same Organisation;
• Any action aimed at monetising, selling, lending or granting, for consideration or free of charge, all or part of the access to the Services, the Site or the information hosted therein;
• Use of the Platform for unlawful purposes or purposes contrary to public policy or public morals;
• Any act likely to harm the financial, commercial or moral rights and interests of Pandectis and its Users.

Pandectis reserves the right to take any appropriate measure in the event of breach of any of the provisions of these Terms of Use, or more generally of any infringement of applicable laws and regulations, without prejudice to any damages.

Article 13 — Personal Data

13.1.

Pandectis undertakes to strictly apply the regulations on the protection of personal data, in particular Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 ("GDPR") and the Luxembourg law of 1 August 2018 on the organisation of the National Commission for Data Protection and on the general data protection regime (loi luxembourgeoise du 1er août 2018 portant organisation de la Commission nationale pour la protection des données et du régime général sur la protection des données).

13.2. Pandectis' data protection practices are detailed in its Privacy Policy and its Cookie Policy, accessible on the Site.

13.3.

Personal data collected in connection with the use of the Platform is processed by Pandectis as data controller, primarily on the basis of the performance of the contract (Article 6(1)(b) GDPR) and, where applicable, Pandectis' legitimate interests.

13.4.

The User may exercise their rights over their personal data (access, rectification, erasure, objection, portability, restriction of processing) by sending an e-mail to the following address: [email protected].

13.5.

The User has the right to lodge a complaint with the National Commission for Data Protection (Commission nationale pour la protection des données — CNPD) of the Grand Duchy of Luxembourg or with any other competent supervisory authority.

13.6.

For requests relating to court decisions from open databases (Open Data), Pandectis invites the persons concerned to contact the competent court directly, as it remains responsible for their publication.

13.7.

Where the User makes use of the Legal Assistant, certain queries may be transmitted to third-party artificial intelligence providers (in particular Anthropic) for processing purposes. Such transmissions are carried out in compliance with the GDPR, on the basis of standard contractual clauses and appropriate additional technical and organisational measures.

Article 14 — Cookies

The Cookie Policy available on the Platform provides Users with information on how Pandectis and third parties may use cookies or trackers. The use of certain trackers is necessary to allow access to the Services. Pandectis cannot be held liable in the event of inability to access the Services resulting from the User's objection to the use of such trackers.

Article 15 — Hyperlinks

15.1.

The Platform may contain links to third-party websites, in particular the official websites of courts, European institutions or regulatory authorities. Pandectis exercises no control over such websites and accepts no liability with respect to their content, accuracy, availability, functioning or privacy policy. Such links are provided in good faith for informational purposes.

15.2.

A third party may create a link to the Pandectis Platform without express authorisation, provided that it is a deep link identifiable as such, and that it does not create any confusion as to the publisher or engage Pandectis' liability.

Article 16 — Tolerance

No tolerance, whatever its duration or frequency, regarding the application of the provisions of these Terms of Use may be construed as a waiver by Pandectis of its right to rely on them thereafter.

Article 17 — Amendments to the Terms of Use

Pandectis reserves the right to amend, update or otherwise develop these Terms of Use at any time, in particular in order to comply with applicable legislation, to take account of technical developments or the addition of new features. Any amendment will be notified by any appropriate means (e-mail, notification on the Platform) at least fifteen (15) days before the new Terms of Use take effect. Any use of the Platform after that period will be subject to the new Terms of Use.

Article 18 — Governing Law and Dispute Resolution

18.1.

These Terms of Use are governed by Luxembourg law.

18.2.

Pandectis systematically favours seeking an amicable solution before any contentious action. In the event of a dispute, the Party considering itself entitled to assert a right shall send a registered letter with acknowledgement of receipt or an e-mail with read receipt to the other Party, setting out the dispute and the proposed solution.

18.3.

If, within thirty (30) days of receipt of such notification, the dispute remains unresolved, the Parties may, by mutual agreement, resort to conventional mediation, in accordance with the Luxembourg law of 24 February 2012 introducing mediation in civil and commercial matters (loi luxembourgeoise du 24 février 2012 portant introduction de la médiation en matière civile et commerciale).

18.4.

Failing amicable resolution or mediation, express jurisdiction is given to the courts of Luxembourg-Ville (the courts of the judicial district of Luxembourg), notwithstanding a plurality of defendants or third-party proceedings, including for urgent or protective proceedings, whether by way of summary proceedings (référé) or by petition.

18.5.

If the User is a consumer within the meaning of the Luxembourg Consumer Code, the User has the remedies and protections granted by law, in particular the right to refer the matter free of charge to a consumer mediator.

Article 19 — Entry into Force

These General Terms of Use enter into force on 29 June 2026 and replace all previous versions.